Our Services
Full-service medical claims administration tailored to your operational needs
Because each client’s needs are different, service providers are encouraged to contact us directly to discuss the most suitable support options for their business.
Immediate Claims Submission
Prompt submission of claims to the relevant medical scheme or administrator to support timely processing.
Practice Registration At Medical Aids
Support with registering your practice to help ensure correct setup and smoother administration.
Latest Software & Technology
Use of current claims software and technology to support efficiency, accuracy, and process control.
RAF Claims Support
Specialised and personalised support for the delivery and handling of RAF-related claims.
Payment Reconciliation
Reconciliation of payments received after each pay run for clearer tracking and better revenue oversight.
Outstanding Claims Follow-Up
Telephonic and electronic follow-up on unpaid or delayed claims to help reduce unnecessary waiting time.
Patient Liability Accounts
Preparation and printing of patient liability accounts to support clear billing communication.
Month-End Reporting
Comprehensive month-end reports that help clients review performance and make informed operational decisions.
Secure Data Backup
Secure backup processes to protect client data and support continuity in record management.
Pre-Funding Of WCA Claims
Practical support options that may include pre-funding of WCA claims where applicable.
24/7 Emergency Dispatch
Continuous dispatch support, available day and night, to keep emergency operations responsive, coordinated, and efficient.
Need a tailored support option?
Service providers should contact us directly to discuss their requirements and available options.